Vaha

AI Calorie Tracker — Support Center

Need help?

Our support team usually responds within 24 hours.

Contact Support

Frequently Asked Questions

How does AI food recognition work?

Take a photo of your meal and Vaha's AI identifies each ingredient, estimates portion sizes, and calculates the full nutritional breakdown — calories, protein, fat, and carbs. You can edit any result with a single tap.

Is my data private?

Yes. Your nutrition and weight data is stored locally on your device. Food photos are sent to the AI service only for analysis and are never stored on our servers. Read our Privacy Policy for full details.

Where is my data stored?

All data is stored locally on your device by default. Vaha Unlimited subscribers can enable cloud backup via a secure private Firebase account — synced only to your profile. Note: food photos are not backed up to the cloud, only the nutritional data extracted from them.

How do I restore my data on a new iPhone?

If you have a Vaha Unlimited subscription, sign in with the same Apple or Google account on your new device, then tap Profile → Sync → Restore from Cloud. All your nutrition history and weight entries will be restored automatically.

How do I cancel my subscription?

Subscriptions are managed by Apple. To cancel, open Settings → Apple ID → Subscriptions on your iPhone and select Vaha. You can cancel anytime — your access continues until the end of the current billing period.

I was charged but the subscription is not active.

Go to Profile → Restore Purchases inside the app. If the issue persists, contact us at support@vaha.app with your Apple order number and we'll sort it out quickly.

The AI estimated my meal incorrectly. What should I do?

Tap the pencil icon on any meal to open the edit screen. You can adjust grams, swap ingredients, or add missing items manually. The total calories and macros will update instantly.

How do I connect Apple Health?

Go to Profile → Sync with Health and tap Connect. Vaha will request permission to read and write weight data. You can manage these permissions anytime in the iPhone Health app under Sharing → Apps.

How to Delete Your Account

Request account and data deletion

  1. Open Vaha and go to Profile (⚙️)
  2. Scroll down and tap Delete Account
  3. Confirm by tapping Delete in the dialog
  4. All your data (profile, meals, weight history) will be permanently deleted from our servers within 30 days.

Alternatively, email us at support@vaha.app with the subject "Delete My Account" and we will process it manually.